The AI receptionist & intake specialist for PI firmsLa recepcionista con IA para bufetes de lesiones

Every call answered.
Every case captured.
Cada llamada contestada.
Cada caso capturado.

Only 4 in 10 firms actually pick up — and in personal injury, the firm that answers first signs the case. Receptiva is the bilingual AI receptionist built by a PI firm: it answers every call 24/7, runs the full intake, and drops it into Clio in seconds.Solo 4 de cada 10 bufetes contestan el teléfono — y en lesiones personales, el bufete que contesta primero firma el caso. Receptiva es la recepcionista con IA, bilingüe, creada por un bufete: contesta cada llamada 24/7, hace la entrevista completa y la registra en Clio en segundos.

40%
of firms answer the phone (Clio secret-shopper)de bufetes contestan (Clio)
$15–75K
value of one signed PI casevalor de un caso firmado
24/7
when injured people actually callcuando la gente realmente llama
D“We replaced our answering service and stopped losing after-hours cases.”“Reemplazamos nuestro servicio de mensajes y dejamos de perder casos.” Daniel M. Gonzales, Gonzales Law Firm
Founding-partner offer · $99/moOferta socio fundador · $99/mes

Claim your founding-partner spotReserve su lugar de socio fundador

7 of 10 spots left7 de 10 lugares

No contract. $0 setup.Sin contrato. $0 instalación. We onboard partners in the order they apply.Atendemos en orden de solicitud.

or

You're on the list.Está en la lista.

We'll reach out within one business day to set up your founding-partner onboarding. Watch your inbox.Le contactaremos en un día hábil para configurar su acceso de socio fundador.

Founding-partner offerOferta socio fundador$99/mo for your first 3 months. Limited to the first 10 PI firms — then it converts to your chosen plan. Setup fee waived.Limitado a los primeros 10 bufetes — luego cambia a su plan. Sin instalación. 7 of 10 spots leftlugares
The problem

Your next big case is calling right now. Is anyone picking up?

Every missed call — after hours, during a hearing, or in Spanish — is a $15,000–$75,000 case walking to the next firm on the Google results. A voicemail doesn’t win cases. An answered, qualified intake does.

40%
of law firms actually answer the phone. Source: Clio secret-shopper study
$15–75K
the value of a single signed personal-injury case — gone with one unanswered call.
24/7
when injured people actually call — nights, weekends, right after the accident.
How it works

Live in days. Answering in two rings.

We forward your existing line — no phone system to replace. From there, every call runs the same path.

Answer

Answer

Receptiva picks up in two rings, 24/7, in English or Spanish — sounding like your firm, never a robot reading a script.

Qualify

Qualify

It runs your real PI intake — injury, treatment, fault, insurance — screens spam, and checks for conflicts against your existing clients.

Deliver

Deliver

It warm-transfers the hot lead to your attorney, drops the full intake and recording into Clio, and emails you a summary — all in under a minute.

One agent, three call modes

Not every firm wants the same call.

Some want every good lead transferred immediately. Others want a complete intake before the lawyer is ever involved. Receptiva does both — you choose the flow, per line or per time of day.

Receptionist1–3 min

Fast routing

Short, efficient calls — quick transfers and clean messages. Receptiva greets the caller, identifies intent, and hands off.

Best for firms that want quick routing and to never miss a live caller.
Intake5–10 min

Full intake

Qualifies the caller, collects matter-specific facts, flags urgency, and prepares a structured intake summary before the lawyer ever calls back.

Best for matter-specific screening before an attorney callback.
HybridAuto

Best of both

Fast transfer during business hours. Full intake after hours, or any time no one on your team picks up. Set it and forget it.

Best for firms that want coverage without changing their daytime flow.

Switch modes anytime. Add a Custom Intake Builder for matter-specific scripts, urgency flags, and conflict fields — see pricing below.

Why Receptiva

Legal-grade intake, not a generic robot.

Built by a PI firm, not just for one.

Daniel Gonzales runs two personal-injury firms on Receptiva — and fired his old answering service to do it. You’re buying from someone who lives your intake problem.

Truly bilingual.

Spanish-first by design. Your Spanish-speaking callers get a real intake and a route to a Spanish-speaking attorney — not a “press 2” dead end.

Flat-rate, no surprises.

One predictable monthly price. No per-call billing games, no surprise overage invoice, no annual lock-in. Month-to-month, cancel anytime.

Straight into Clio.

Every call becomes a matter, a contact, a recording, and a summary in your system — in seconds, not the next morning.

Hear it work

A real intake, start to synced.

Listen to a 60-second demo call — a Spanish-speaking caller, rear-ended on the highway, fully qualified and booked while the transcript fills in beside it.

60-second demo call · MVA intake (EN→ES)
0:00 / 1:04

Placeholder player — drop your real recording in to go live.

Live call · Gonzales Law Firm02:14
ReceptivaGonzales Law Firm, this is Avery — the firm’s AI assistant. I can help in English or Spanish. ¿Prefiere español?
CallerSí… me chocaron por detrás en la I-35 ayer y me duele el cuello.↳ “I was rear-ended on I-35 yesterday — my neck hurts.”
ReceptivaLo siento mucho. Le hago unas preguntas y la conecto con un abogado…
MVA · rear-end Injury · neck Español Consult booked↳ Synced to Clio · 87s
How we compare

The only one built for this exact job.

CaseGen is the enterprise option — around $1,000/mo and a sales call. Smith.ai bills per call and escalates to humans. LexReception is people, not 24/7 AI. Receptiva is legal-grade intake — bilingual, flat-rate, and live this week.

ReceptivaCaseGenSmith.aiLexReception
Built by a practicing PI firm
Bilingual (Spanish-first)Add-onLimitedLimited
Flat-rate, no surprisesEnterprisePer-callPer-call
Live in days, no sales contractSales callDaysOnboarding
Full intake straight into ClioYesBasicMessage
Works the insurance claim too Roadmap
Pricing

Flat-rate plans. No setup for founding partners.

Most PI firms run on Standard. Every plan is month-to-month, includes all call modes, and bills a simple $0.99/min only if you go over.

Starter
$199/mo
200 min included · $0.99/min over
  • All three call modes
  • Bilingual EN / ES
  • Clio sync + recordings
  • Email summaries
Choose Starter
Most popular
Standard
$399/mo
500 min included · $0.99/min over
  • Everything in Starter
  • Warm transfer to attorney
  • Conflict checks
  • Priority onboarding
Choose Standard
Pro
$699/mo
1,000 min included · $0.99/min over
  • Everything in Standard
  • Multiple intake scripts
  • Multi-location routing
  • Priority support
Choose Pro
Scale
$1,499/mo
2,500 min included · $0.99/min over
  • Everything in Pro
  • Dedicated success manager
  • Custom integrations
  • SLA & reporting
Choose Scale

Pay annually and get two months free — pay for 10, get 12. Standard setup is $499, waived for founding partners and annual plans.

Launch offer

Founding partner — $99/mo

100 minutes/mo for your first 3 months, then converts to whichever plan you choose. $499 setup fee waived. Limited to the first 10 PI firms — you help shape the product and lock in the lowest rate we’ll ever offer.

7 of 10 spots left
Add-on

Custom Intake Builder +$199/mo per practice area

For firms that want matter-specific screening dialed in.

  • Custom intake script
  • Lead-qualification logic
  • Urgency flags
  • Conflict-check fields
  • Structured summary
  • Monthly script refinement
On the roadmap

We don’t just capture the case. Soon, we’ll work the claim.

Receptiva is the front door. Next, the same engine that answers your calls will pick up the phone with the insurance carriers — navigating their IVRs, retrieving claim numbers and status, and chasing adjusters. The full PI phone loop, capture to claim.

No other answering service does this.
Founding partners

Be one of the first 10 firms on Receptiva.

Tell us about your firm. We onboard founding partners in the order they apply — and you lock in $99/mo for three months with setup waived.

  • $99/mo for your first 3 months, then your chosen plan — cancel anytime.
  • Live in days. We forward your existing line; no phone system to replace.
  • Shape the roadmap — your intake needs drive what we build next.
Prefer to talk it through? Call (210) 239-7239 or book a 15-minute demo — soon, Receptiva will answer that line too.

Claim your founding-partner spot

7 of 10 spots left · no contract, $0 setup

We read every application personally. Expect a reply within one business day.

FAQ

Questions firms ask first.

Receptiva answers in your firm's name and discloses it's an AI assistant, as the bar requires — warmly, in two seconds, then gets to work. Callers never hear the name “Receptiva.”
It warm-transfers to your attorney or takes a complete message and emails you immediately. No lead is ever dropped.
Days, not weeks. There's no phone system to replace — we simply forward your existing line, configure your intake, and you're answering.
Yes — it's built Spanish-first, runs a full intake in Spanish, and routes Spanish callers to a Spanish-speaking attorney when you have one. Try the EN/ES toggle at the top of this page.
After your first 3 months at $99/mo, you convert to whichever plan fits — most firms choose Standard ($399/mo, 500 minutes). It's flat-rate, month-to-month, and you can change or cancel anytime.